package cn.uce.common.constants;

/**
 * 静态常量定义
 * @author admin
 * @date 2018-7-4
 * */
public abstract class BaseConstant {

	/**正在使用**/
	public static final int STATUS_USE = 0;
	/**已经删除**/
    public static final int STATUS_NOUSE = 1;
    /**呼入状态**/
	public static final String CALL_RECORD_IN = "0";
	/**呼出状态**/
    public static final String CALL_RECORD_OUT = "1";
    /**登陆成功**/
	public static final int LOGIN_TYPE_SUCCESS = 0;
	/**登陆失败**/
    public static final int LOGIN_TYPE_FAILE = 1;
    /**未质检**/
	public static final int STATUS_NOTEXAM = 0;
	/**已经质检**/
    public static final int STATUS_EXAM = 1;
    /**通话时间默认时长**/
    public static final Long TALK_TIME = 0L;
    public static final String HANDLE_SUCCESS = "{\"info\":\"处理成功\",\"status\":\"0\"}";
	public static final String HANDLE_ERROR = "{\"info\":\"处理失败\",\"status\":\"1\"}";

    /** kpi报表类型 - 日报表 */
	public static final String DAY_TYPE = "1";
    /** kpi报表类型 - 周报表 */
    public static final String WEEK_TYPE = "2";
    /** kpi报表类型 - 月报表 */
    public static final String MONTH_TYPE = "3";
    /** kpi报表类型 - 季度报表 */
    public static final String QUARTER_TYPE = "4";
    /** kpi报表类型 - 年报表 */
    public static final String YEAR_TYPE = "5";

    /** 工单-客户类型 */
    public static final String WOS_CUSTOMER_TYPE = "wos_customer_type";
    /** 工单-回电时效 */
    public static final String WOS_CALL_BACK_TIME_WITHIN = "wos_call_back_time_within";
    /** 工单-责任环节  */
    public static final String WOS_RESPONSIBILITY_LINK = "wos_responsibility_link";
    /** 工单-工单处理类型 */
    public static final String WOS_DEAL_TYPE = "wos_deal_type";
    /** 工单-流转类型 */
    public static final String WOS_FLOW_TYPE = "wos_flow_type";
    /** 工单状态 */
    public static final String WOS_BILL_STATUS = "wos_bill_status";

    /** 坐席监控-空闲 */
    public static final int ANENT_FREE = 1;
    /** 坐席监控-话后 */
    public static final int ANENT_AFTER_SPEECH =2;
    /** 坐席监控-通话中 */
    public static final int ANENT_ON_THE_PHONE = 3;
    /** 坐席监控-小休 */
    public static final int ANENT_REST = 4;
    /** 坐席监控-已登陆 */
    public static final int ANENT_LANDED = 5;

}
